How to Ensure You Dont MISS OUT !!
It’s very possible that some of our emails may end up in your Junk mail inbox.
So to prevent this from happening, we have prepared a step-by-step guide which will ensure our sales and stock announcements will be sent to the correct inbox for Outlook, Gmail and Mac.
When an email is not opened, often your provider will think you are not interested in the content so will stop showing it to you. That email can often end up in your spam folder.
It's a bit like Facebook, you need to like or comment on the page to ensure you keep seeing the posts. With emails you need to open and sometimes click through to the website to keep seeing them.
It's all about Facebook and our email providers trying to ensure we see all that we want to and not see what we are not interested in.
Hopefully this information is helpful, we certainly are not tech experts but it's amazing what you can find with a little help from Google.
Outlook
If a normal email has already been filtered to the junk email folder, you can mark this email and it’s sender as Not Junk to prevent it from going to junk folder in the future.
1. Go to your Junk E-mail folder.
2. Select the email which you want to make as Not Junk.
3. Then go to the Home tab, click Junk > Not Junk. See screenshot:
Another way of marking an email as Not Junk is by right-clicking the email and then select Junk > Not Junk.
See screenshot:
After clicking Not Junk, a Mark as Not Junk dialog box will pop up. To ensure emails from this email always appear in your Inbox, please check the Always trust e-mail from “xxx@xxx.com” box, and then click OK button. See screenshot:
This email, along with future emails from this sender, will now be sent to your Inbox.
Gmail
If a normal email has already been filtered to the spam folder, you can mark this email as Not Spam and it will be moved to your Inbox.
1. Go to your Spam Inbox by clicking “More” on the left-hand side. Spam will be an option in a dropdown select.
2. Select the email which you want to make as Not Spam.
3. Click Not Spam in the options at the top.
To mark it’s sender as Not Spam and to receive all emails to your Inbox, follow these steps:
1. Go to your Spam Inbox and click the Settings > Setttings
2. On the top navigation bar, click Filters and Blocked Addresses
3. Under Filters and Blocked Addresses, click Create a new filter
4. In the “From” box, enter the email you would like to mark as Not Spam (in this case marketing@kinesys.co.uk) and then click Create filter with this search
5. A dialog box will appear. Check the Never send it to Spam option and click Create filter
Mac
To make sure the Mail app in Mac OS X and macOS does not filter as spam messages from known senders:
1. Select Mail | Preferences from the menu in Mac OS X Mail.
2. Click the Junk Mail tab.
3. In the section labelled “The following types of messages are exempt from junk mail filtering”, check the box in front of Sender of message is in my Contacts.
4. Optionally, check Sender of message is in my Previous Recipients as well.
5. Close the Preferences window.
Add known senders to your Contacts to prevent Mail from filtering their emails out as spam.
Add any sender you want to protect from spam filtering to the Contacts application on your Mac. You can do that easily from an existing email.
1. Open an email from a sender in the Mail app.
2. Highlight the sender’s name or email address at the top of the email by moving your cursor over it
3. Click the arrow that appears at the end of the highlighted name or email address.
4. Select Add to Contacts from the drop-down menu to open the information in the Contacts application.
5. Enter any additional information for the contact and click Done.
Hopefully this information is helpful, we certainly are not tech experts but it's amazing what you can find with a little help from Google.
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