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Frequently Asked Questions

Shipping

What countries do you ship to?

We currently ship within Australia only using Australia Post trackable satchels. With prices starting at $8 and Free Standard postage on orders Over $220

How long will it take to receive my order?

We mail orders same or nect business day. Standard shipping normally takes 3-5 days, sometimes more to remote/rural areas. Express Shipping is available.

Returns and Refunds

What if it doesn't fit or I dont like it?

We will gladly offer an exchange, refund or store credit if you are not completely happy with your purchase.

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 5-7 days from when we receive the item(s).

General Questions

Are they Australian made?

Our shirts are designed by us here in Australia and are manufactured overseas.

When we first started Grovers it was our aim to manufacture here but unfortunately it is just unviable and as with most clothing brands we had to go offshore.  To stay here we needed to charge at least double the price and that defeated the whole purpose of our business, which is to offer quality at an affordable price to the everyday Australian.

Who are Grovers?

We have beeen selling Grovers shirts since 2013 and our business is growing consistently as word spreads right across theis beautiful country of ours.

We are a family owned and operated business located in Grose Vale, Hawkesbury Valley, NSW

We are receiving some great feedback and people seem genuinely surprised at the quality of the fabric and manufacture we are offering at such an affordable price.

What Sizing is available & how do I know what I need?

Our sizing range is Ladies 8 to 24.  Mens is Small to 3XL.

You can find a sizing page on our website with measurements and videos - use this link

If you have any questions, please direct message or email me. I answer all messages personally.